Every shipment of chocolate is handled with the utmost of care. Our team of shipping experts carefully select the chocolates for your order and hand-package each and every box. Gourmet are lovingly wrapped in our signature tissue paper. are assembled and closed with a beautiful bow so that they arrive ready for gifting. Our shipping team reviews each order and then packages them based on the transit time and weather— ice packs are added, at no extra cost, to prevent the chocolates from getting too warm along the way. Bubble wrap or fill gets added to each box to help keep things from bumping around during transport. Then a free personalized gift card is included with each gift order before the box is sealed and begins its journey with UPS.

Before the package is shipped, we not only check the weather of the final destination, but each stop along the way. For shipments during the summer months and year-round to warm weather destinations, extra care is taken because exposure to heat and humidity can cause the chocolate to bloom or melt. So, the shipping boxes are lined with a special insulation and then gel ice packs are added, at no additional cost. The chocolate then gets wrapped in a plastic bag to protect it from moisture, before the box is sealed and ready for delivery!

We stand behind each and every package we ship from our factory. There is nothing more disappointing than receiving a box that is damaged, or chocolate that is melted. That’s why we have a no melt guarantee and our chocolate shipping team goes above and beyond to ensure that your order is perfectly packaged. It’s also why we let you choose the arrival date for your order — so that you can be home to receive your precious box of chocolates. If for some reason you are not 100% satisfied with your order, simply view our and let us know, so that we can make sure you have an extraordinary chocolate moment!